How to start
What is PagoFX?
PagoFX is an international money transfer service backed by Santander Bank and available via our mobile app for iPhones and Android devices. Spanish residents can easily send money abroad with bank-level security, low costs and excellent customer support.
Why do I need to record a video of myself?
Why do I need to verify my ID?
We verify ID to protect you, your money and your data, offering you a high level of security. It also ensures that we comply with our legal obligations, especially in relation to preventing fraud, money laundering and terrorism financing.
How do I set up an account via the mobile app?
All you need is an email address and an official ID document (such as your passport or national identity card).You’ll be asked to take a short video of yourself holding your ID and saying your first name and surname.
Where is PagoFX available?
PagoFX is currently available in Spain, the UK and and Belgium.
Our mobile app is available for download on the App Store or Google Play, in Spanish or English.
Do I need to be a Santander Bank customer to use the app?
No, you don’t need a Santander bank account to use our service. While PagoFX is backed by Santander, it is open to everyone – no matter who you bank with.